New patients

Your first visit, made clear.

First visits at Definitive are calm and unhurried. Here's exactly what to expect, so you can arrive feeling prepared.

Book an Appointment

What Happens First

  • Arrive 10–15 minutes early for paperwork
  • Meet your provider and discuss your history
  • Share your goals and what you want to get back to

How We Build Your Care Plan

  • Focused assessment of movement and function
  • Clear explanation of findings
  • Consent and discussion before care begins

What to Bring

  • Health card and photo ID
  • Insurance information (if applicable)
  • Comfortable clothing you can move in
  • A list of any current medications

Insurance & Direct Billing

  • Direct billing available for many insurance plans
  • No physician referral required for chiropractic
  • OHIP does not cover chiropractic or massage therapy

Book online or call us.

Not sure what to book? Call the clinic and we'll help you choose the right first appointment.